Privacy Policy

Last Updated: 10/08/2026

At veyora, accessible at https://veyoraonline.in/, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices and rights available to you when you visit or purchase from our website.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you browse our website, create an account, place an order, contact us, subscribe to communications, or otherwise interact with our store.

This may include:

• Full name
• Billing and shipping address
• Email address
• Mobile/telephone number
• Order and transaction details
• Products purchased or considered
• Information provided when contacting customer support
• Reviews, feedback, or other content you voluntarily submit
• Marketing preferences

Payment Information

Payments may be processed by third-party payment providers. Depending on the payment method you choose, payment providers may collect and process payment information such as card, UPI, bank, or other payment details.

veyora does not intentionally store complete debit-card or credit-card numbers on its own systems unless expressly stated otherwise. Payment information may be handled directly by the applicable payment service provider according to its own privacy policy and security practices.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as:

• IP address
• Browser and device type
• Operating system
• Pages visited
• Time spent on pages
• Referring website or source
• Approximate location information derived from technical data
• Website interaction and usage information

This information helps us operate, secure, analyse, and improve our website.

3. How We Use Your Information

We may use personal information for purposes including:

• Processing and delivering your orders
• Confirming and communicating about purchases
• Providing customer support
• Managing returns, refunds, exchanges, and complaints
• Improving our products, website, and services
• Personalising your shopping experience
• Sending service-related communications
• Sending promotional communications where permitted and, where required, based on your consent
• Detecting and preventing fraud, abuse, or unauthorised activity
• Maintaining website and information security
• Complying with applicable legal, tax, accounting, and regulatory requirements
• Establishing, exercising, or defending legal claims where appropriate

We aim to collect and use personal information only for legitimate and relevant purposes.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Keep items in your shopping cart
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Measure marketing and advertising effectiveness
• Provide relevant content or advertisements, where applicable

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality, including shopping-cart or checkout features.

Our Shopify store and third-party services may also use cookies or similar technologies according to their own policies.

5. Third-Party Services

We may use trusted third-party service providers to operate our business and provide services to you.

These may include:

• Shopify — website and e-commerce infrastructure
• Payment providers — payment processing
• Shipping and logistics providers — order delivery and tracking
• Analytics providers — website performance and usage analysis
• Marketing and advertising providers — promotional communications and advertising, where applicable
• Customer-support tools — handling customer enquiries and requests
• Technology and security providers — website functionality and protection

These providers may process information on our behalf or independently according to their applicable terms and privacy policies.

We do not intend to sell your personal information for money.

6. Sharing of Information

We may share information when reasonably necessary to operate our business, including with:

• Payment processors
• Delivery and logistics partners
• Technology and service providers
• Shopify and related service providers
• Analytics and marketing providers, where applicable
• Professional advisers
• Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law

We seek to limit information shared with third parties to what is reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

You are also responsible for keeping any account passwords and login information confidential and should notify us if you believe your account has been accessed without permission.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal and regulatory obligations.

When information is no longer reasonably required, we may delete it, anonymise it, or securely dispose of it, subject to applicable law.

9. Your Rights and Choices

Subject to applicable Indian law, you may have rights concerning your personal information, including the ability to:

• Request information about personal data we process about you
• Request correction of inaccurate or incomplete personal information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Contact us regarding concerns about how your information is handled
• Exercise other rights available under applicable data-protection law

Where consent is the basis for processing, applicable Indian law provides for withdrawal of consent, although withdrawal may not affect processing that was lawfully carried out before withdrawal or processing that is otherwise permitted or required by law. MeitY

To exercise an applicable right, contact us using the details below.

Email: 

• anvika2027@gmail.com

We may need to verify your identity before fulfilling certain requests to help protect your information.

10. Marketing Communications

If you subscribe to our promotional communications, we may send you information about products, offers, launches, or other updates.

You can unsubscribe from marketing emails by using the unsubscribe option included in the relevant communication or by contacting us at:

• anvika2027@gmail.com

 

Service-related communications, such as order confirmations, shipping updates, payment information, and important account notices, may still be sent where necessary to provide the requested service.

11. Children's Privacy

Our website is intended for general consumers and is not knowingly directed toward children in circumstances where applicable law requires parental consent.

We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to us improperly, please contact us at

• anvika2027@gmail.com

 

12. International Data Processing

Some third-party service providers we use may process information outside India.

Where personal information is transferred or processed outside India, we will take steps required by applicable Indian law and our contractual arrangements with relevant service providers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page. Where required by applicable law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a concern about how your personal information is handled, please contact us:

• anvika2027@gmail.com

Website:https://veyoraonline.in/
Email: anvika2027@gmail.com

Phone: 7505325852
Business Address: DEHRADUN

We will handle privacy-related requests in accordance with applicable law 

Also check your actual Shopify apps and services before publishing. Don't claim that you don't collect or share something if one of your installed apps actually does. The Indian e-commerce rules require relevant consumer-facing information to be clear and accessible, including information relating to payment, delivery, returns/refunds and grievance handling. Consumer Affairs

The Ministry of Electronics and Information Technology also currently lists the Digital Personal Data Protection Rules, 2025 and related implementation materials, so your final policy should be reviewed against the rules applicable to your business at the time you launch