Shipping policy
Order Tracking
Once your order has been shipped, we will provide tracking information at EMAIL / SMS / WHATSAPP, where tracking is available.
You can use the tracking number to check the current status of your shipment through the applicable delivery partner.
If you have not received tracking information within 5 after placing your order, please contact us at:
Email: anvika2027@gmail.com
Website: veyoraonline.in
6. Delivery Issues and Delays
While we work with our shipping partners to deliver orders on time, delays can sometimes occur because of circumstances beyond our control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Festivals or high-volume shopping periods
- Transportation disruptions
- Incorrect or incomplete delivery addresses
- Remote-area delivery restrictions
- Courier or logistics issues
- Government or regulatory restrictions
If your order is delayed beyond the estimated delivery period, please contact us so we can help check the shipment status.
7. Incorrect or Incomplete Address
Please make sure your shipping address, phone number, and other delivery details are correct before placing your order.
If an order is returned to us because of an incorrect, incomplete, or inaccessible address,
Please contact us as soon as possible if you notice an error in your shipping information.
8. Damaged or Missing Packages
If your package arrives visibly damaged, please:
- Take photographs of the package and product.
- Keep the original packaging and shipping label.
- Contact us at anvika2027@gmail.com within 5 of delivery.
- Provide your order number and photographs so we can investigate the issue.
If your package shows as delivered but you have not received it, please contact us as soon as possible.
9. International Shipping
[CHOOSE ONE AND DELETE THE OTHER]
If you offer international shipping:
We currently offer international shipping to INDIA. International orders generally take 1-7 DAYS to arrive after processing.
International customers may be responsible for applicable customs duties, import taxes, local taxes, or other charges imposed by the destination country. These charges are generally not included in the product or shipping price unless specifically stated.
If you do not offer international shipping:
Currently, VEYORA ships only within India. We do not offer international shipping at this time. We may introduce international shipping in the future and will update this policy accordingly.
10. Contact Us
If you have questions about your order or our shipping policy, please contact us:
VEYORA
Website: veyoraonline.in
Email: anvika2027@gmail.com
Phone: 7505325852
Business Address: DEHRADUN , UTTRAKHAND
Customer Support Hours: 24/7